About

Hello! I am Abdullah-Al-Masud. System Admin & Cyber Security Expert.

I have More than nine (9) years of hands-on working experience in core IT (Information Technology) & workplace systems deployment especially in the fields of Windows & Linux Server administration, Exchange Server Administration, Enterprise Firewall administration, Large Network Administration, Cyber Secuirty, SAP ERP Basis administration, Server/Database Backup & Recovery.

Basic Information
Date of Birth:
23/Dec/1988
Email:
info@masud.info.bd
Phone:
+8801670426777
Address:
22/1 Dhanmondi, Road-2, Dhaka-1205, Bangladesh
Language:
English, Bangla
Professional Skills
Microsoft Server
80%
Exchange Server
75%
Linux Server
60%
CISCO Network
60%
AWS
75%
Cyber Security
70%
Certification
Microsoft

  • Microsoft Certified Trainer (MCT)
  • Microsoft® Certified Solutions Expert (MCSE : Cloud Platform and Infrastructure)
  • Microsoft® Certified Solutions Expert (MCSE : Productivity)
  • Microsoft Certified Solutions Associate (MCSA : Windows Server 2016)
  • Microsoft® Certified Solutions Associate (MCSA : Windows Server 2012)
  • Microsoft® Certified Professional (MCP)

EC-Council

  • Certified Ethical Hacker (CEH)

MikroTik

  • MikroTik Certified Consultant (MTCC)
  • MikroTik Certified Security Engineer (MTCSE)
  • Mikrotik Certified Network Associate (MTCNA)

Cisco

  • Cisco Certified Network Associate (CCNA)

Red Hat

  • Red Hat Certified Engineer (RHCE)
  • Red Hat Certified Server Administrator (RHCSA)

Cyberoam

  • Cyberoam Certified Network & Security Professional (CCNSP)

Work Experience

January 2020 - Present

Radiant Pharmaceuticals Limited
Asst. Manager, ICT

  • Strategic IT planning, backup and disaster recovery, research IT solutions and make recommendations for the improvement of IT systems and IT infrastructure.
  • Office 365 Administration: User and role management, manage user license, regular health checkup and report management, full administration of Office 365 Exchange, SharePoint and Teams.
  • System administration: Active Directory Domain Service, DNS, Exchange Mail Server (both on-premise & Office 365), Microsoft Exchange Online Protection (EOP) SPAM Filter, Web Server, Application Server and Database Server.
  • Network administration: CISCO based switching network of Head Office and Manufacturing Plant Office. Manage large IP Network (both LAN & WAN) among Head Office with Plant and 45 Local Branches in Bangladesh.
  • Manage Fortinet Enterprise Firewall to protect internal network from threads over internet, protect users from unauthorized internet access, monitor of end user Internet usages based on policy.
  • SAP Basis administration: support and maintenance, transport system, security and authorization, printing and spool administration, system monitoring and performance, background jobs overview, SAP GUI installations and upgrades, hot fixes, and OSS configuration and administration.
  • User Support Supervision: Provided training and guidance to associates through weekly meetings, monthly assessments, and daily mentoring for better end-user support. Assembled support teams conforming to company and departmental needs.

January 2017 to December 2019

Radiant Pharmaceuticals Limited
Sr. Officer, IT

  • Manage and monitor Active Directory Domain Service, Exchange Mail Server, Microsoft Exchange Online Protection (EOP), Firewall, Web Server, Application Server and Database Server.
  • Administration and manage CISCO based switching network of Head Office and Plant Office. Manage large IP Network (both LAN & WAN) among Head Office with Plant and 45 Local Branches in Bangladesh.
  • Plan, develop and maintenance of Private Cloud Server Virtualization with Hyper-V and virtual machines.
  • Regular Server Maintenance. Taking regular file backup, full server backup, Virtual Machine backup, Exchange Server mailbox backup and database Backup with daily, weekly and monthly basis using Veritas Backup Exec. Also, restore if required.
  • Manage and administer Information Security, IP Surveillance, Time Attendance, Access Control, IP PBX, IP Telephony, Digital Video Conferencing, etc.

April 2015 to December 2016

Radiant Pharmaceuticals Limited
Officer, IT

  • Administration and maintain Exchange Server 2016. Also manage and monitor McAfee Security for Microsoft Exchange (MSME) to protect the mail server from various threads that could adversely affect the servers & computers and network sending SPAM and phishing emails.
  • Maintain Cyberoam UTM & Sophos Enterprise Firewall to protect network from Threads over Internet and protect users from unauthorized Internet access.
  • Maintain Active Directory with various services as WSUS, DHCP.
  • Manage Windows File Server with File Server Resource Manager. Ensure two-way file backup using Windows Backup and Synology Storage Cloud Sync.
  • Manage large IP Network (both internet & VPN data connectivity) among Head Office with Plant and 45 Local Branches in Bangladesh. Also, Regular monitoring availability, uptime and response time of all branch nodes using Observium and PingInfoView Network Monitoring Tool.
  • Manage and monitor Intranet Web Server, Application Server, Database Server, Antivirus Server and storage server.
  • Manage and administer Information Security, IP Surveillance, Time Attendance, Access Control, IP PBX, IP Telephony, Digital Video Conferencing, etc.
  • Troubleshooting different types of user level problem (Network, Software and Hardware)

March 2013 to February 2015

Intertek Bangladesh
Officer, IT

  • Installing and maintaining the LAN & WAN network devices.
  • Responsible for supporting all aspects of IT domains, servers and operations in a mixed Windows/Linux based environment.
  • Responsible for IT services including evaluation of potential solutions and make recommendations to resolve business problems with appropriate technology. Responsible for technical support, impact analysis and define the functional requirements for new applications request.
  • Maintain Microsoft Active Directory with more than 400 users.
  • Maintain large IP network among 4 different locations in Bangladesh.
  • Configure and administration VLAN, ACL, TFTP on Cisco router and switch.
  • Ensure the smooth running of all IT systems and email provision.
  • Troubleshooting different types of user level problem (Network, Software and Hardware).
  • Coordination with Local users and analyze the requirement and to Improve the application functionalities with TIPS (ERP Application) Support Team. This will closely involve in analyzing user requirements, testing of system.

October 2011 to February 2013

NHQ Distributions Limited
Post Sales Engineer

  • Provide support for installation, configurations, upgrades, migration and maintenance on various products (Symantec Endpoint Protection, McAfee EPO, Symantec Backup Exec, RSA SecurID and so on.) with various OS platforms (Windows & Linux).
  • Provides advanced, remote, post-sales support of software, application and adjunct systems. Analyze symptoms, logs and traces to bring customer’s issue to regulation. Execute root cause analysis to improve improve yield and reliability.
  • Write and deliver regular updates and action plans to customer throughout the life each trouble report.
  • Build and maintain successful relationships with customers, service providers, dealers and peers, to deliver high customer satisfaction and increase retention.

Education

Passing year 2018

Master's Degree
MSc in Computer Science

Jahangirnagar University

Passing year 2012

Bachelor's Degree
BSc Engg. in Electronics and Communication Engineering

Khulna University

Contact Me
Feel free to contact me

Address

22/1 Dhanmondi, Road-2, Dhaka-1205, Bangladesh

Phone

+8801670426777

Email

info@masud.info.bd